Adelman Travel has added a service to help companies manage guest travel, the travel management company announced.
Adelman’s Elite Guest Travel Management is designed to handle travel, payment and reimbursement for travelers such as prospective and new hires, clients, vendors, training attendees, traveling medical professionals and field workers and crew, according to the TMC. The service is available to both Adelman customers and those using other TMCs.
With the service, Adelman offers a dedicated agency team to work with a company’s guest travel coordinator. Travel can be booked either through an agent or a self-service option, in which travelers make their own arrangements and can submit receipts to receive reimbursement for any ancillary expenses, said Adelman director tat -customer technology and global solutions Jeff Ochaita. The service incorporates a company’s travel policy as well as any preferred vendor or contract.
Travelers get 24-hour support through the service and can also use personalized payment options, including virtual and mobile. Companies get full reporting and tracking of travelers through the service, according to Adelman.
Adelman president and COO Jason Horstman said he has seen higher demand from clients for guest travel management options.
“Many companies lost employees during the pandemic and are now struggling to replace them,” he said in a statement. “As a result, they regularly bring candidates from remote locations for interviews. The initial travel experience can be a factor in how the candidate perceives the company and can determine whether to accept a job offer or not.”
